My family and I went to the kfc in Gillette Wyoming for dinner May 1 2018. I work late so we got there around 7:30 that evening.
We get the buffet. Had to be there before 8 because they shut the buffet down. Most of the salad part was empty and has withered lettuce. Got to the mane course.
No chicken fried steak, a little chicken, mashed potatoes crusty and minimal, chicken n dumplings hard and nasty, and bacon cheese potatoes were the same as the regular potatoes. Now there was fresh desert. Im not there for that. The counters were disgustingly dirty along with the floors.
The trashes were overflowing and the staff was running in circles. There was a young lady working Sofia. She was trying her hardest. There also another young man named Mark that was very rude.
She told him not to put the buffet away because people were still eating off of it. He tells her back, im not they can eat whats left in a very rude way. I and another customer heard that. He made it in my opinion as we can eat the *** thats left.
We are paying customers not animals. There were no small lids the floor was dirty. Icecream was low. We spoke to the shift manager and wanted him to know the rudness that came from his employee.
He did say it would be taken care of. Being short staffed and behind i understand, but looking that bad had to have been a half day of nothing. 2xs this has hapoened.
2 mobths prior we were turned away from the buffet at 7:50 because they close it at 8, but stay open until 10. I don't understand that rationality.