Most helpful review
New Reviewer

2.1
KFC - You've lost a $600+ annual customer
KFC - You've lost a $600+ annual customer
KFC - You've lost a $600+ annual customer
KFC - You've lost a $600+ annual customer
KFC - You've lost a $600+ annual customer
KFC - You've lost a $600+ annual customer
I have a 28 year old son severely disabled with autism. KFC is his favorite food and for many years I have purchased it for him often as his reward for good behavior. (If you know anything about autism you know that routine and reward are super important, and change is...
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147 comments
#2204805

I am her twin sister, the infamous troll. Now you people are going to stop eating meat or blood will be shed into america.

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ID
#1473952 Review #1473952 is a subjective opinion of poster.
Location
Fort Myers, Florida
Product
Kfc Go Cup Combo Meal
Pros
  • Loved kfc tender go cups for past 4 years
Cons
  • Huge decline in quality and service past 6 months
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution
New Reviewer

1.0
Cashiers name was Marilyn ( its a guess her name started with M) Went to their drive through at KFC location 2814 8th street, east Saskatoon. The lady was really rube while taking the order. At the window, my friend and I thought to add coleslaw along with our plant...
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#3720964 Review #3720964 is a subjective opinion of poster.
Location
Saskatoon, Saskatchewan
Preferred solution
Please ensure that your employees know the true meaning of customer service. It’s not about money at all.

About not getting the food that you ordered

The kfc on the corner of Donaldson Pike and royal Park way in Nashville Tennessee they are always cheating you out of your food I know I should check but it still happens or they claim that you already received the food,miss Ruth is a nice lady up there but she has thieves under her feet,this I will report to channel 5 next time,it's gone to far in my 26 yes of going there
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#3720812 Review #3720812 is a subjective opinion of poster.
Location
Chattanooga, Tennessee

I bought ome of your chicken sandwichs that had to have been sitting since noon and I bought it at 2:00 pm. You know those employees know how old and cold it has to be. You sign says fried to order. I asked for a receipt didn't get one I asked if there was mayo she...
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#3720644 Review #3720644 is a subjective opinion of poster.
Location
Yucaipa, California
New Reviewer

Worst experience

1.0
In Lahore ,Pakistan they have terrible delivery services they confirm my order and after an hour when I call they said they have been cancelled my order due to load of orders when i complaint them they made sure to deliver in half an hour after waiting for straight 2 hours when I contacted again they said branch has been closed now we can't proceed.
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#3707812 Review #3707812 is a subjective opinion of poster.
Location
Lahore, Punjab Province
Cons
  • Poor customer service
  • Untrained workforce
  • Sanitation of the facility
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

KFC on Orlando drive Sanford Florida is the most racist restaurant I have ever visited. Was reported. Case # no response 0102**** for details. .

2.3
Have already advised KFC previously and zero response. I will not only never visit that restaurant or another KFC in the country, I have advised neighbors locally and begun to write about the incident online kFC should really not support by negligence obvious acts of racism. Thank your 17-92 Sanford. Fl location for my attitude. Dont need proof of purchase etc. contacted my bank already.

User's recommendation: Avoid due to Racist Behaviors.

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#3706175 Review #3706175 is a subjective opinion of poster.
Location
Lake Mary, Florida
Pros
  • Food taste
Cons
  • Racist staff
Preferred solution
Let the company propose a solution
New Reviewer

Khayelitsha mall kfc stuff is very rude

I was ordering by the phone because the app if offline they told me i must go to the store .. they do not take orders by phone ..how is that possible and the way they were saying it was not good
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#3706083 Review #3706083 is a subjective opinion of poster.
Location
Hartenbos, Western Cape
Preferred solution
Deliver product or service ordered
New Reviewer

Order incorrect and person on speaker very rude

1.0
The person that took my order did not listen to me. He rushed me and cut me off so I told the window person where I PAID and the order was still wrong.

User's recommendation: I won’t go back.

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#3702597 Review #3702597 is a subjective opinion of poster.
Location
Kansas City, Missouri
Cons
  • Wont go back
Preferred solution
Full refund
New Reviewer

My rating for u in Hampton ga is 0 this is my second time filing a complaint I should have stopped going there the first time I went bcaus it’s close to me & im disabled but no more this is my last ti

Information on my complaint if I can't get any satisfaction from u guys I will dispute that 29.00 I spent on my credit card I still have this chicken here they were suppose to tell me what to do with it now it's starting to smell really bad

User's recommendation: Definitely not.

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#3699157 Review #3699157 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$29
Preferred solution
Full refund
New Reviewer

Service and pricing

Today I went to a KFC/Taco Bell, I always order the same order which went from $30, to $40 and this time it was $50. While I was upset about the pricing they then forgot part of my order, which I had to go back and get, and with the price of gas I was extremely unhappy. Normally I would not be so upset but do to the hi price Of the meal and the price of gas, i was extremely upset. I work in the food service industry, and this store was not at all busy, we were the only people there at the time. I would appreciate some kind of compensation.
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#3696334 Review #3696334 is a subjective opinion of poster.
Location
Exeter, Pennsylvania
Cons
  • Order is wrong often
Loss
$10
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

2.4
KFC - I placed an order at the drive-through and the price was different than the menu showed on the website I didn’t see where I said to order online for this price
When I came to the drive-through I placed the order two chicken breast one wing two sides and I thought the price on the website said it was 899 I was told to pay 1181 for Im also told that they didnt set the prices the corporation did I shouldve placed it on order I...
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#3693646 Review #3693646 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$12
Preferred solution
Full refund
New Reviewer

Would not accept my coupon

1.0
KFC - Would not accept my coupon
KFC - Would not accept my coupon
KFC - Would not accept my coupon
KFC - Would not accept my coupon
I want to talk with someone Im at the store. No no one need to write a 100 works! No no no no no$$$$$

User's recommendation: Sending coupons out to seniors and not except them.

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ID
#3677284 Review #3677284 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$4
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

To speak with hiring manager

Dear Sir/ Madam I tried to contact you based on the person connect with me through the whatsApp by saying he is from KFC US and he said that he is the hiring manager too, therefore i wanted to confirm whether that is truth or falls that is why i contacted you. Regards Pradeep
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#3673466 Review #3673466 is a subjective opinion of poster.
Location
Pannipitiya, Western Province
Preferred solution
needs to connect with HR if possible
New Reviewer

It's one of worst app.

1.0
Please don't make payments through App. I They will collect the money and won't generate order ID This is happened second time with in three months I have given all payments details to KFC customer care team and they won't take any action on this query Don't make payments through online. You will loose the payment

User's recommendation: Use COD.

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#3663798 Review #3663798 is a subjective opinion of poster.
Location
Kochi, Kerala
Cons
  • Very rude
Loss
$7
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

1.0
KFC - It’s bad experience
I really have Avery bad experience in kfc Kuwait I really made an order through the kfc app around 2 pm I order chicken wings then my Payment is knet around 3.500 kd and its accepted and the money transfer to ur financial account then I call back to follow my order...
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#3658488 Review #3658488 is a subjective opinion of poster.
Location
Kuwait City, Al Asimah Governorate
Loss
$20
Preferred solution
I really get a very bad experience I stay long time waiting for the food which is hold then they cancel ok but them money Blair come back to my account how’s that ? It’s really really bad bad bad no trust

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

2 transactions same day

It's been over 2 weeks and I still haven't heard on when they're going to take care of this issue. 2 transactions same day.
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ID
#3653646 Review #3653646 is a subjective opinion of poster.
Location
Moore, Oklahoma
Loss
$21
Preferred solution
Full refund

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