Anonymous
map-marker San Antonio, Texas
#5147684 
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COMPLAINTS!!!

Order taker was rude taking order and at window, the order was not correct. I didn't check until pulling away from drive-thru and did not feel like returning and going inside to correct, so my wife decided to call but was placed on hold for an extended period so we gave up,hung up, and ate what we were served, Most of my visits are good, this is an exception.
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User's recommendation: None.

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Janet W Rjz

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 Verified Reviewer | map-marker Henderson, North Carolina
#5105902 
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Order was wrong. Ordered tea and she had to ring me up for second time because she didn’t get the order right. I paid 2.76 for a sweet et tea and it was not sweet tea.

1.0
KFC - Order was wrong. Ordered tea and she had to ring me up for second time because she didn’t get the order right. I paid 2.76 for a sweet et tea and it was not sweet tea.
KFC - Order was wrong. Ordered tea and she had to ring me up for second time because she didn’t get the order right. I paid 2.76 for a sweet et tea and it was not sweet tea.
KFC - Order was wrong. Ordered tea and she had to ring me up for second time because she didn’t get the order right. I paid 2.76 for a sweet et tea and it was not sweet tea.
Ordered one Nashville hot little and a small sweet tea. She tried to charge me 2 sandwiches and no tea. When I got to window to pay she charged me for one sandwich and no tea. Had to ring me up for tea that she charged me $2.76 for unsweetened tea. Im now trying to drink this expensive tea with no sugar. How hard can it be to get one order right???
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Loss:
$6
Pros:
  • Good food
Cons:
  • Poor service

Preferred solution: Full refund

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Jerad A

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 Verified Buyer | map-marker Atwater, California
#4987392 
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Found a hair infused in my chicken.

1.0
KFC - Found a hair infused in my chicken.
KFC - Found a hair infused in my chicken.
KFC - Found a hair infused in my chicken.
On my way home I stopped at KFC and Atwater and not sure of the exact address but it's the only KFC in Atwater California went to the drive-thru paid over $45 for a bucket of chicken and some sides for myself and my family and when I got home my daughter was eating a piece of chicken and found a hair literally inside the extra crispy crust of the chicken it was blonde and about 9 in Long my daughter has black hair past her bottom of her back. I live about 20 minutes away from that particular KFC and by the time I got home served the KFC and found the hair it was already closed so there was nothing I could do about it I tried calling the 24-hour customer service line only to be told by a machine that it was an extension that didn't answer three times. I am very dissatisfied with the quality of KFC in general and would like to voice that. Please contact me back at your earliest convenience I've left my number with your so-called 24-hour hotline answering machine but given KFC's record I'll also leave it here just in case nobody caught it on the hotline. My name is Jexxx and my number is 209-270-xxxx
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Loss:
$44
Cons:
  • Hair in your food do you need any others

Preferred solution: Full refund

User's recommendation: just the lack of customer care alone but when coupled with the outrageously high price , I'm going to have to say, steer clear it's not worth it.

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1
1 comment
#2394679

Should have returned it the next day.

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Pamela S Bqi

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 Verified Reviewer | map-marker Talladega, Alabama
#5013542 
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Complaint food

1.0
KFC - Complaint food
KFC - Complaint food
KFC - Complaint food
KFC - Complaint food
KFC - Complaint food
08/26/2023. 4:12 pm 219 Haynes Ave Talladega , Alabama 35160 Restaurant #D241002 I purchased the 12 PC mixed chicken. The original chicken was burnt and dry , the crispy chicken was dry and tough. The potatoes and gravy had an old taste.The biscuits and Cole slaw was good.I am really disappointed and upset I spent $41.00,what a waste.
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Loss:
$41
Pros:
  • Good biscuits
  • Good coleslaw
Cons:
  • Dry and tough chicken
  • Bad bad bad cooking grease
  • Burnt chicken

Preferred solution: Full refund

User's recommendation: Don't eat there

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Eileen M Uli

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 Verified Buyer | map-marker Concord, North Carolina
#4989470 
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Cleanliness of restaurant

1.0