Dubai Festival City, Dubai
Not resolved

Dear Upper Management

Store: DFC

I asked my staff to order a meal with a mountain dew but its smell clorox and taste not good, I went to your counter and complained to a Filipina Manager I asked her to smell the drink the mountain dew and she tried it then she went to the soft drink dispenser and try the mountain dew from the soft drink dispenser she even asked her staff to try it according to them the taste is okay. Of course it will be okay cause they already dispensed a lot of drink by the time i went to the counter its already 1:00 pm and the drink was dispatched at 10:11 am, I am not able to go to your store immediately cause my store on the ground floor was busy .

I will not complained if the drink is okay , If you are serving the carbonated drink staff shld dispense each flavor of drinks to release some gas smell or chemical and check the taste to ensure that you will not serve smell clorox or what ever chemical . For sure and I am sure the staff did not dispense it .

I am also a Manager of FNB so i know .

I hope you will trained your staff properly to avoid this.

please find attached photo and bill.




I didn't like: Poor service.

Review #928864 is a subjective opinion of a user.

PRODUCT OR SERVICE Mountain Dew Soft Drink
Reason of Review / Monetary Loss manager not even saying sorry insisting that the drink is ok. / Not specified
Preferred solution Not specified

Had an Experience with Kfc?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Kfc Eight Piece Box Combo Meal Review from San Jose, California Kfc "First of all the chicken was like if they had soaked it and had bo flavor at all the mash potatoe and sald were great but dame those biskets were..." Read more KFC Does NOT Honor Their Words Kfc "The management of this facility does not honor their words they publicly display on the front counter. The last three times I have been there, the staff has a attitude..." Read more Kfc - Sweet Corn Review Kfc "This makes the second time my husband and i went to your KFC in Lemoore Ca 1st time our order was not complete, we live in the next town over..." Read more Kfc Tumbler Cup Review Kfc "Jan. 5, 2017--5:00 p.m. Picked up two 2-piece dinners to go. Got two cookies, two drinks gratis (raspberry tea). The server put the two drinks in a cardboard carrier. I..." Read more Living Spaces VIP Protection Plan is a SCAM Living Spaces "I have a similar problem with Living Spaces VIP protection plan. I bought a Summit Space Saver Bed last November. The horizontal wood holding the bed cracked hence because of..." Read more Asurion - Home Depot appliance Extended Warranty is a scam Asurion " Today is June 23, 2017. I've been without a refrigerator since May 8. They keep sending different repair companies out here because they don't like the report of "it..." Read more Case Boss Ripoff Case Boss "Placed order, did get advice that the delivery was delayed, replied to the confirmation email advising they had not delivered product. Tried to contact through fb till they blocked me..." Read more Maytag - NEVER IN LIFE AGAIN!!! Maytag "We recently purchased a home and bought the Maytag MSB26C6MDM Side-by-Side Refrigerator in October($1000). We moved into our new home in January and the merchandise was unboxed on 1/1/2017. Within..." Read more