I attempted to go through the drive through but there was a handwritten paper saying that they were having trouble so to come inside. I reluctantly went inside to find the trash overflowing and several tables littered with food and trash.
I went to the counter and watched the person running the cash register go to the back, pick up a chicken wing with his bare hands and bring it out to the customer - then proceed to tell him that the last piece was very small, and was that okay? He then returned to the cash register and said: "Can I help you?" I ordered two pot pies and then the cash register attendant said, "We are out - we just sold the last one." He then stared at me. He did not offer any alternative or apology - just stared at me. This was about 6:30 p.m.
on a Tuesday night. This store is near my home and I used to frequent it but the service and the overall store has gone significantly downhill.
Product or Service Mentioned: Kfc Sanitary Conditions.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.