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Summary of KFC Customer Service Calls

2151 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:44 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact KFC to Ask about:

Staff:

  • “About my order and service”
  • “Bad service and dirty environment”
  • “Rude customer service wasn't selling biscuits”

Employment:

  • “Need last pay stub”
  • “I need a copy of my W-2 form”
  • “W-2”

Product/ Service quality:

  • “Bad food/bad customer service”
  • “Re: store on Waterloo Rd in Stockton VERY POOR QUALITY OF FOOD”
  • “Didn't recieve product”

Payments and Charges:

  • “You charged my card without my consent”
  • “I was over charged for my food”
  • “Payment not received”

Shipping and Delivery:

  • “Home delivery”
  • “Always the wrong order”
  • “Rudeness of they employees, wrong order given”

Cards:

  • “Money taken off my card”
  • “They kept my debit card”
  • “Won't accept KFC gift card.”

Return/ Replace:

  • “Returning call from Anissa”
  • “I cannot return to work because of an issue with my restaurant”

Refund:

  • “Never got refund”
  • “To try to get a refund due to illness”

Account:

  • “My check is not in my account”

Website/ Application:

  • “Kfc app or application is stupid”

Other:

  • “Ask questions about the buffet”
  • “My hands were burned by mash potatoes, injured, receipt was never given”
  • “Penny in my gravy”

About KFC

Top 5 Likes about KFC

Taste, Other kfc locations, Oringinal chicken, Taste of grilled chicken, Friendly service

Top 5 Dislikes about KFC

Customer service, Staff attitude and service, Bad food quality, Reckless incompetence of their crew, Meaningless apologies

Top 5 Related Companies

Yum, Pizza Hut

Summary

KFC Corporation is an American company. The company is based in Louisville, Kentucky. KFC Corporation was founded by Colonel Harland Sanders. At the present time, KFC Corporation is the leading and most popular chicken restaurant chain in the whole world. KFC menu includes: Original Recipe chicken, Extra Crispy chicken, Twister, Colonel's Crispy Strips chicken with homestyle sides and other dishes. The company operates more than eleven thousand restaurants in eighty countries all over the world. KFC Corporation is a part of Yum! Brands, Inc. Yum! Brands, Inc. is the largest restaurant system in the world. In 2007, KFC introduced a new recipe that contains zero grams of trans fat per serving.

KFC reviews and complaints

KFC is ranked 54 out of 418 in Fast Food category

Area Served

USA

Payment Methods

MasterCardVISA

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KFC Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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