Kfc Contact Information

Toll-Free Number:

  • (800) 225-5532 USA

Customer Service:

  • (800) 225-5532 USA

Legal Department:

  • (866) 364-0862 Canada

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Currently you can call only US numbers.

Headquarters Address:

KFC Corporation
1441 Gardiner Lane
Louisville, Kentucky 40213
United States

Other Info:

Working hours 24/7

Social Networks:

Summary of Kfc Customer Service Calls

2818 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:46 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact Kfc to Ask about:

Staff:

  • “Rude Manager bad food poor service”
  • “Terrible service and customer service”
  • “Crqppy service”

Employment:

  • “Bullying on the job”
  • “They want send my check stubs over to the other store”
  • “Boss will not let give me check stub”

Request for Information:

  • “Tell u something about a worker”
  • “To complain about a manager name Al at the KFC in Midlothian Illinois”
  • “To complain about a location, I was in the drive thru for 15 minutes no one can over the speaker so I pulled to the window to only be I formed that the drive thru was closed because of short staff and I informed the employee she should tell customeu”

Product/ Service:

  • “About my order and service”
  • “Been waiting for my order almost an hour now”
  • “Bad order and phone off hook”

Shipping and Delivery:

  • “Went thru drive thru and did not receive all items and it has happened at least 3 times with me”
  • “Paid for food I did not receive”
  • “Didn't get what i ordered called to speak with staff and they hung up on me”

Payments and Charges:

  • “Have coupon but charged more then the coupon c”
  • “Coupon”
  • “Direct deposit”

Return/ Replace:

  • “Ex employee need to change address for w2”
  • “Because their was a bread tie on the sandwhich and she said she would only replace if I came back right then and I couldnt”
  • “Returning call from Anissa”

Cards:

  • “Card wont activate”
  • “Money taken off my card”
  • “They kept my debit card”

Refund:

  • “Rude *** people and no refund”
  • “Never got refund”
  • “To try to get a refund due to illness”

Account:

  • “My check is not in my account”

Website/ Application:

  • “Kfc app or application is stupid”

Other:

  • “Compaint”
  • “A customer complaint rude cashier”
  • “No chicken ready at 8:00pm.”

Kfc Rating Stats

2.0 out of 5 stars
based on 806 reviews
See all 1518 reviews reviews

Rating stats

  1. 331 reviews
  2. 259 reviews
  3. 149 reviews
  4. 42 reviews
  5. 25 reviews

Rating trend

About Kfc

Top 5 Likes about Kfc

Taste, Other kfc locations, Oringinal chicken, Taste of grilled chicken, Friendly service

Top 5 Dislikes about Kfc

Poor customer service, Staff attitude and service, Bad food quality, Rude and uncaring, Worse customer service by the manager on duty

Top 5 Related Companies

Yum, Pizza Hut

Summary

KFC Corporation is an American company. The company is based in Louisville, Kentucky. KFC Corporation was founded by Colonel Harland Sanders. At the present time, KFC Corporation is the leading and most popular chicken restaurant chain in the whole world. KFC menu includes: Original Recipe chicken, Extra Crispy chicken, Twister, Colonel's Crispy Strips chicken with homestyle sides and other dishes. The company operates more than eleven thousand restaurants in eighty countries all over the world. KFC Corporation is a part of Yum! Brands, Inc. Yum! Brands, Inc. is the largest restaurant system in the world. In 2007, KFC introduced a new recipe that contains zero grams of trans fat per serving.

Kfc reviews and complaints

Kfc is ranked 62 out of 568 in Fast Food category

Area Served

USA

Payment Methods

MasterCardVISAAmerican Express

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