KFC Contact Information

Toll-Free Number:

  • (800) 225-5532 USA

Customer Service:

  • (800) 225-5532 USA

Legal Department:

  • (866) 364-0862 Canada

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Currently you can call only US numbers.

Headquarters Address:

KFC Corporation
1441 Gardiner Lane
Louisville, Kentucky 40213
United States

Other Info:

Working hours 24/7

Social Networks:

Summary of KFC Customer Service Calls

3241 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:49 AVG CALL DURATION
23% ISSUES RESOLVED

Customers Contact KFC to Ask about:

Staff:

  • “I order 4 famous bowls and the staff made them only 1/3 full”
  • “Unprofessional training”
  • “Unsatisfactory Service”

Employment:

  • “Trying to get copy of last pay stub so i can bring to h&r block”
  • “Employment history”
  • “Bullying on the job”

Request for Information:

  • “To see how to change my address”
  • “Complaint about an order and the food”
  • “Tell u something about a worker”

Product/ Service:

  • “Kfc is continuing to *** me off. No one wants to be a good listener to your order and how you would like to place your order. All pf the employees seem to be high off of weed and non functional or rushing tou to complete onowing theyve messed up”
  • “Mess up my order and can't reach the restaurant because there's no number on the receipt”
  • “Broke my tooth on the food”

Shipping and Delivery:

  • “Wrong order and i paid extra For the order”
  • “Wrong order”
  • “Wrong order when i paid extra”

Payments and Charges:

  • “Coupon”
  • “Online order incorrect overcharged”
  • “Have coupon but charged more then the coupon c”

Return/ Replace:

  • “Ex employee need to change address for w2”
  • “Because their was a bread tie on the sandwhich and she said she would only replace if I came back right then and I couldnt”
  • “Returning call from Anissa”

Cards:

  • “Card wont activate”
  • “Money taken off my card”
  • “They kept my debit card”

Account:

  • “My check is not in my account”

Refund:

  • “Rude *** people and no refund”
  • “Never got refund”
  • “To try to get a refund due to illness”

Website/ Application:

  • “Kfc app or application is stupid”

Other:

  • “Small pieces of chicken”
  • “A store is closed way too early”
  • “I went to a location 10 minutes before close and i was denied food”

KFC Rating Stats

2.0 out of 5 stars
based on 874 reviews
See all 1625 reviews reviews

Rating stats

  1. 360 reviews
  2. 285 reviews
  3. 157 reviews
  4. 46 reviews
  5. 26 reviews

Rating trend

About KFC

Top 5 Likes about KFC

Taste, Oringinal chicken, Other kfc locations, Taste of grilled chicken, Friendly service

Top 5 Dislikes about KFC

Customer service, Staff attitude and service, Bad food quality, Staff attitude, Rude and uncaring

Top 5 Related Companies

Yum, Pizza Hut

Summary

KFC Corporation is an American company. The company is based in Louisville, Kentucky. KFC Corporation was founded by Colonel Harland Sanders. At the present time, KFC Corporation is the leading and most popular chicken restaurant chain in the whole world. KFC menu includes: Original Recipe chicken, Extra Crispy chicken, Twister, Colonel's Crispy Strips chicken with homestyle sides and other dishes. The company operates more than eleven thousand restaurants in eighty countries all over the world. KFC Corporation is a part of Yum! Brands, Inc. Yum! Brands, Inc. is the largest restaurant system in the world. In 2007, KFC introduced a new recipe that contains zero grams of trans fat per serving.

KFC reviews and complaints

KFC is ranked 63 out of 603 in Fast Food category

Area Served

USA

Payment Methods

MasterCardVISAAmerican Express

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KFC Stats

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