Marilin Seb
map-marker Grass Valley, California

Horrible nasty place

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You guys have a KFC and A&W franchise in grass valley CA this place u guys seriously need to have someone go check it out it is so filthy and gross I will never go back their ever the food was absolutely horrible! The one thing you guys promote is A&W root beer well not you guys but A&W does and it was out and the one in the back by the drive through was out to and your workers would not fill it they were so rude! This store should not be open for business until you guys clean it! Just letting you know I will be calling the health department it is nasty in this place!!
View full review
Reason of review:
Bad quality
Devona Ljg
map-marker Austin, Texas

Bones

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
KFC - Bones
KFC - Bones - Image 2
KFC - Bones - Image 3
There was a bone in my pot pie it cut my upper gums so I called to warn them and he told me to chew my food and I would of avoided the cut and he said sometimes it happens I want my money back and coupons u know what I'll contact my lawyer instead y'all have rude *** people if they would of been nice I would of let it go but forget that crap
View full review
Reason of review:
Bad quality
Rashauna Nzj
map-marker Shreveport, Louisiana

Moldy food and ER VISIT!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
KFC - Moldy food and ER VISIT!!!
Bought a sandwich the bread had mold on it it was on hearne st shreveport louisiana
View full review
Reason of review:
Bad quality
Anonymous
map-marker Tampa, Florida

Cold food and old food

I frequent this KFC often because it is close to home and my job. I always get the famous bowl and usually its very good. on 9-5-18. I visited the KFC with me family and the bowl was even cold. I was dang the bowl is cold so the food is cold. Not only that the boneless chicken was hard, I was like no this is messed up not what I usually receive. I tried calling the store twice and they didn't answer cause I would have taking the food back for some fresh food. So I just called corporate in hopes they will stop serving cold food and old food. On top of the I had lettuce in my bowl which means they was cross contaminating. Why is lettuce in a famous bowl.
View full review
Pros:
  • Customer service
Cons:
  • Product quality
Reason of review:
Bad quality
Anonymous

Just wrong...

My husband ordered a 2 piece crispy meal. The employee had difficulty with English. Get home. It’s original. I hate original. Called and they were rude. Hate them.
View full review
Reason of review:
Poor customer service
James B Bxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

KFC 775 Schillinger Rd Mobile, AL

Went there to eat the buffet at 7:00 pm on 7/6/2018. No original chicken on the buffet (as usual).

I went to the counter to ask for some wings. When they brought them out they were BLACK. I asked the boy if they had any wings that weren't burnt and he said No, they all like that. While we were talking another guy walked up with a breast and said "Man, this chicken is burnt".

Again the boy behind the counter said "It's all like that". Apparently they had forgot to take this batch out of the fryer. I told the boy I wanted a refund. He stuttered around and finally got the shift supervisor, Tamarian James to the register.

She said "You want a refund?" I replied yes, the chicken is burnt. She started throwing stuff around, jerked the receipt out of my hand and very hatefully told me to insert my card. When I asked for a receipt she again very rudely said "I'll have to make you a copy". She went in the office and finally came out with a copy of the receipt and kinda threw it in my direction.

If ever a place needs a manager, it's this KFC. It's dirty, poorly run and desperately needs some help.

View full review
Loss:
$8
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Nashira Jkz
map-marker Elizabethtown, Kentucky

Sanitary conditions at location

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is the nasity and i will never be back floors very dirty not good at all for business
View full review
Reason of review:
Bad quality
Jay B Fob
map-marker Norfolk, Virginia

Old chicken.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
went to drive thru,ordered 6 pieces,and small cole slaw. Got home, chicken was burnt,and black. Had to drive 15 minutes, back to KFC. Chicken was replaced,no problem. Chicken was fresh,but skin, and coating was not fully covered, over the chicken. I did not complain,the 2nd time,but was not satisfied, having to return chicken. KFC quality, is NOT, WHAT IT USE TO BE... Not 1st, had to return chicken.
View full review
Reason of review:
Bad quality
Anonymous

Bad all around service

9th St. kFC I had the worst fasted food experience in my life I will never eat there again. I would like to say a lot more, but you check out the mess they call KFC
View full review
Reason of review:
Poor customer service
Jerry T Pxw
map-marker Houston, Texas

K2 breast & wing meal cookie missing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
July 24th purchased a K F C (K 2 meal) which consists of a breast & wing with a side and biscuit plus drink cookie should have been added.
View full review
Reason of review:
Order processing issue
Trinnity Mta

Not very professional at all.

I went back to get my chicken replaced and they would not replace it because I gave the dried chicken to my dog and the manager on duty said that she was off the clock.
View full review
Reason of review:
Poor customer service
2 comments
Guest

You are NOT supposed to feed cooked chicken bones to an animal. Ask your VETERARIAN why if you even have one for your animal. You could very well end up with a DEAD dog feeding him/her those bones.

Guest

I remember back when I was growing up, we used to get Kentucky Fried Chicken sometimes and one of the best parts of the meal was seeing how happy that all of our cats and kittens would be when we would give them our leftover bones. They loved eating them as much as we loved eating the chicken. I haven't been to a Kentucky Fried Chicken in many years because I don't live near one, but I sure do have alot of wonderful memories of both my family and our cats and kittens enjoying their food.

View more comments (1)
Anonymous

So silly !

I’m a broad minded 69 yr old Reba fan. Wear her label, etc. but this is just ridiculous. Can’t stand to watch it. I still go to KFC. Let Reba sing & act but not play the Colonel.
View full review
Reason of review:
Bad quality
Duriel Ear
map-marker Elkridge, Maryland

Restaurant 198013. No chicken 35 minuets wait

Manager Ruben call Ed it was not one of his stores nice guy not his domain so I am reposting store 198013
View full review
Reason of review:
Poor customer service
Anonymous

Stupid commercials

Your commercials are incredibly stupid! Nothing about them make me want KFC meals.
View full review
Reason of review:
Bad quality
Stay S
map-marker Warren, Michigan

BAD SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
EMPLOYEE PAMELA WAS VERY UNPROFESSIONAL AND VERY RUDE NO CUSTOMER SERVICE WHAT SOEVER
View full review
Reason of review:
Poor customer service
  • 1
  • ...
  • 183
  • 184
  • 185
  • 186
  • 187
  • ...
  • 275