KFC

Sir,

I ordered non-spicy drumsticks through Wolt from a KFC restaurant at 2 Vakhtang Chabukiani st, Tbilisi, Georgia but they sent me spicy ones which I cannot eat due to my stomach ulcer. So I contacted them through Wolt and send them a photo.

But they lied and denied and said its the non-spicy ones that I received. They just straight denied and lied about it like a bunch of congressmen. This is scamming and they wouldnt take back the chicken and return my money. They are doing this every time I order online but this time I couldnt compromise because of my stomach ulcer and this is what they do.

In short youre all a bunch of scammers to do this to a sick person in pain. This was my todays money for and now I got to be on an empty stomach while having an ulcer all thanks to your great service.

Regards

Good afternoon,

I ordered from the KFC located at 108-30 Flatlands Ave, Brooklyn, NY 11236 which has a taco located there as well. On Sunday March 3rd I made an order through Ubereats which was completed at 10:47pm.

I ordered a pot pie which I did not receive, instead I received a famous bowl. I also ordered a fill up box which I received with no issues. Lastly I ordered a 16 pc chicken meal. I ordered extra crispy and received original.

On top of that I received 3 biscuits and two other forms of bread that was not biscuits. I also have picture for proof.

I paid a total of 120.89 with tax tip and delivery included. This isnt the first issue Ive had with KFC but it is my final straw.

I went to KFC because I was in a hurry... I wanted to buy something for to eat.

I went to 3962 Bailey Ave.

I ordered a family meal. I waited a little bit on the parking lot.

When was my time to pick up the order the lady was nasty with me, telling me that I am not supposed to order from the KFC website but the first option that the website gave me was KFC.

I called the restaurant because I was on the drivethru and she hang up the first time on my face telling me that I wasn't supposed to order from the KFC website. I told her that the app gave KFC option and because I paid for my food and I was there I wanted my food.

She gave me my food.

I don't understand at all, we want to keep the peace in a world that has too much pain.

Being a loyal KFC finger licking good fan , I thought its my duty to bring to your notice the poor quality standards KFC is maintaining in Sri Lanka . There are numerous occasions I have experienced sub standard products at local KFC , however being a KFC customer when ever I travel to other parts of the world , its pathetic to notice the sub standard products and poor customer care we get at Sri Lankan KFC outlets in comparison to superior quality , lovely service you get in other parts of the world .

Today marks an important day in Sri Lanka , where McDonalds global has pulled out from its local franchisee in Sri Lanka due to poor hygiene and quality standards they maintain. This news is all over the social media platforms and most people surprised that why KFC doesnt take actions on local franchisee for similar conduct .

In fact there was a recent complaint on one KFC outlet in colombo serving rotten chicken bucket to a customer where he had gone and complained to local public health inspectors , where they went and sealed the outlet and seized its operations.

I strongly suggest that KFC regional/ global team should immediately conduct an impartial investigation , survey to understand the honest customer opinion on your valuable brand and take corrective to actions to uphold your global standards in Sri Lanka and provide a quality/ tasty product to your beloved customers .

The last four times I have ordered I am always missing items from my order. I place my orders online to make it a little easier for the employees to get it done.

Tonight I had a 50-60$ order I ordered 4 extra biscuits sauces for my chicken strips plates mashed potatoes with gravy. Now I never got the 4 extra biscuits the gravy for the potatoes the sauces we never receive ever unless we go back inside and demand them. I understand working in a restaurant I did it for 15 years 10 at Pizza Hut and 5 at sonic. I know people get into a rush and forget thing but the is not the 1st time.

It is at least the 4th time this has happened I normally let things like this slide but this time was enough my husband had to drive back out 15 mins away to go pick back up the things they forgot.

And we were stuck with cold food because my children wanted what I ordered them. My order number is 8568****

I went to KFC on Elm Road and Warren Ohio. I paid $20 for 23 piece, chicken strip meals and a slider they needed to make my things fresh because they only had three chicken strips so I asked for everything to be done fresh.

I waited 25 minutes outside by a trashcan, and when I went in there were people kissing behind the counter and they had no idea what I was talking about so when I did receive my food, it is cold mushy my slider is missing and theres no dipping sauce, and lets not forget I waited 25 minutes for food.

I am so mad the manager was very unprofessional there was no line. There was no reason for me to wait 25 minutes and theres no reason why my food should not have been hot and I did not receive a receipt , I am pissed And my son food is not even in the bag the sliders missing so I paid $20 I donated KFC $20 cause aint nobody eaten this